Marwell Hotel - A Bespoke Hotel
客人怎麼說
Staff were great; we arrived late in the evening and check-in was fine. Staff at breakfast were very attentive and the breakfast itself was very nice. Our room was fine - not cold (as some people have said) and a good size. The hotel is a large wooden structure but I'd describe it as 'chalet-style' rather than a 'barn (that some reviews have said). Accommodated our dog without any fuss. The 'bad reviews' don't do this property justice - my expectations were lowered but they needn't have been. Very good value for money (maybe the price was lowered a little, due to the pool being shut - see below).
Mike
2025年2月
Location and friendliness of all the staff is always very good. We are regular users as our daughter lives locally. Any requests we make are always responded to with help, like requesting a ground floor no stairs due to mobility issues or tweaking dates etc.
Stephen
2024年12月
Breakfast was lovely and it was a buffet so we could help ourselves so even better. Staff were very friendly, especially the young girl with long hair, on the front desk, she was always happy to see you and was very helpful. She always has a smile on her face.
Linda
2024年7月
We had a wonderful 1 night stay Monday, 24th to 25th Feb. We arrived and were greeted and checked in straight away. The lady at the desk was kind and helpful. Our room was spotless, and the bed was comfortable 😌, They could do with new mattresses, but that's a tiny issue, no big problems. We used the pool and had it to ourselves. It was warm and very relaxing. We paid for breakfast to be included, and it was faultless, I am a coeliac, but nothing was a problem. They cooked fresh for me, so there no risk of cross-contamination, I had my own GF sausages and bread, and also soya milk and GF cereal. The staff were impeccable, kind, helpful, and nothing was too difficult. All in all, it's a fantastic stay. Very quiet as a Monday. Perfect. We paid £70 breakfast, including such a bargain.
Sharon-louise
2025年2月
The hotel was easy to find, and there was plenty of free parking. Reception was good, with the lady explaining everything from where our room was, to the use of the facilities, such as the pool, etc. Our room was large and well laid out, with a large en-suite with walk-in shower, and everything you would expect was readily available. The beds were clean and comfortable, and the room was warm and comfy. We didn't eat, but were made aware of what was available, and what times food was served.
Alan
2025年3月
We stayed in February, We had a large, comfortable room with a balcony 😌 which is very pleasant. Staff happy and helpful. The pool is pleasant and very warm. Also, the sauna is a great asset. The small gifts in the room are a perfect touch. We had Marwell hotel ducks, I also phoned ahead and arranged birthday helium balloons to be added to our room, and they also left a birthday card ( lovely personal touch for a small fee of £2.50. The views are beautiful around the hotel, all wooded areas with fish ponds and walkways, and all you hear is bird song in the morning. The staff are all very young but extremely knowledgeable and well Manored so well done to them all, nothing was too difficult or a chore for them. The breakfast was fine a self-service selection of continental and full cooked breakfast 😋 I'm GF and it wasn't an issue. We only waited 2 or 3 minutes to be seated despite a queue. We will definitely be returning.
Sharon-louise
2024年2月
Liked the location, room was spacious. Liked the sliding door so you can have some fresh air and you didn’t have windows opposite so you can have some privacy with the door open.
Bryn
2024年8月
The reception people were friendly and attentive, explaining the details for the room, breakfast, and swimming pool. The check-in process was quick and organised and where the room was explained clearly The room was clean with all the necessary details of kettle, coffee, sugar, milk and tea bags! It had a patio door with access to the fire escape which was great to air the room in the evening and listen to the birds. There was a fan for the warm evenings. Lots of hot water for a shower with body wash and hand soap additional. The hallways around the hotel smelt divine in the morning, great housekeeping! Bed was lush could have stayed in it all day. Great commuter links for motorways and access across the road for Marwell zoo.
Kelly
2024年8月
Staff were friendly and helpful; Location excellent (we wanted a stay near Marwell zoo and this is right on the grounds so we could park in the hotel car park and walk straight across to the zoo entrance!); the setting was nice among the trees; We liked that it had a bar and restaurant and swimming pool (though we didn't use the pool as we anticipated); We liked that we could book a family room to fit 2 children and 2 adults comfortably
Mhairi
2024年8月
Average experience made 10 times better by the night porter - Tom. Would now definitely stay again.
Ryan
2022年9月
預訂房間